Dictionary

This Glossary is provided to help guests understand more about the rental of inns, resorts and vacation rentals. It is not comprehensive but serves as a primer for terms guests may encounter in renting specialty lodging. Not all terms apply to all properties or managers.

Bed Codes

Short-hand code that allows guests to instantly see the number and sizes of beds in a lodging property. Rather than a description, or a totaling, each bed is represented by a Letter symbol. For example: QQKTTL means a home has two queens, one king, two twin beds and a sleeper sofat.

The codes are as follows:

K = King
Q = Queen
F = Full
T = Twin
C = Futon Couch
M = Mattress
A = Air Mattress
L = Sleeper
S = Sofa
D = Day Bed
Origin: Vacation Rental Association

Certified Hearing Dog

A dog which has completed extensive training to alert its owner to a variety of sounds in different environments. These dogs are usually identified by a bright orange leash with black lettering.
Origin: Hearing Loss Association of Canada

CHPA - Corporate Housing Providers Association

Industry trade association of businesses that provide corporate housing. They seek the growth, professionalism, excellence, customer service and profitability will improve each corporate housing company individually and the worldwide corporate housing industry collectively.
Origin: CHPA.org Link: CHPA.org

City View

When guests can see sections of a town or city from some area of the property, not necessarily from all ares of the property.. May include Full, Partial or Peekaboo Views.
See also: View, Beach View, Mountain View, Resort View, Water View Origin: Vacation Rental Association

Clean Team

A designation for housekeepers and supervisors of the Sunspots operations staff. Members get training and must show mastery of skills before gaining full membership.
Origin: Istay

Client Lockoff

A locked closet that you set aside in your vacation rental property for your personal things. This is off limits to guests.
See also: Client Closet Origin: Vacation Rental Association

Common Calendar

An online calendar which shows a list of available lodging units (room, suites or homes) in a specified Complex or destination; along with available dates. Usually a left hand menu list the units and a top menu shows days or weeks. Booked units are displayed so that a guest can determine which units are available and then make a selection. Available in virtually all lodging software and many lodging websites. Also called a Tape or Grid.
See also: Availability Calendar Origin: Vacation Rental Association

Condotel

(1) A hotel room that is sold as if it were a home, but lacks certain common home features such as a full kitchen.

(2) Any condominium project where homes are operated as a hotel with a registration desk, cleaning service and more. The units are individually owned. Unit owners also have the option to place their unit in the hotels rental program where it is rented out like any other hotel room. Generally, condotels are sold as a second or third home.

NOTE: Mortgage financing for any property categorized as a Condotel may be labeled as "Non-Warrantable" and not financeable in the USA under Fannie Mae and Freddie Mac lending programs.
Origin: Investopedia & VRIA

Confirmation of Booking Form

Form that includes the rental contract and rules sent to prospective renters at the time that they book your vacation home.
Origin: Istay

Damage Waiver

A fee paid by guests that covers a maximum amount of damages they may cause. It is paid in advance, is non-refundable and covers unintentional damage up to a certain threshold if reported to the owner or manager prior to departure. Does not cover intentional damage, excessive cleaning, charges due to guest failure to follow booking contract or amounts of the limit
Origin: Vacation Rental Association Link: VRIA.org

Deposit Waiver Fee

Fee that some owners collect in lieu of a damage deposit. A damage waiver is typically significantly less than a damage deposit. Usually just $25 - $100 depending on the property. Unlike the damage deposit, the damage waiver is non-refundable.
Origin: Vacation Rental Association

Disclosed Guest

The rentor and their invitees who have been pre-aproved by the lodging manager. No other party can be consider a disclosed guest
See also: Maximum Occupancy, Normal Occupancy, Sleeps Occupancy, Undisclosed Guests, Drop-In Guests Origin: Vacation Rental Association

Drop-In Guests

Property occupants who were not pre-approved by manager, are not staying overnight and who are prohibited from entering or stayng in the property.
See also: Maximum Occupancy, Normal Occupancy, Sleeps Occupancy, Disclosed Guets, Undisclosed Guests Origin: Vacation Rental Association

Dude Ranch

Usually working ranches that accept guests for lodging, food service, horse back riding and other ranch and farm activities.
See also: Guest Ranch, Farm Stay Origin: Wm. May Link: GuestRanchers.org

Electronic Keyless Lock

A digital or push button mechanical lock that does not require a key or access card to operate.
Origin: Vacation Rental Association

Family Member

Includes Traveling Companion's dependent, spouse, child, spouse's child, son/daughter-in-law, parent(s), sibling(s), brother/sister, grandparent(s), grandchild, step-brother/sister, step-parent(s), parent(s)-in-law, brother/sister-in-law, aunt, uncle, niece, nephew, guardian, Domestic Partner, foster child, or ward.
Origin: Vacation Rental Association

Farm Stay

Usually operating farms that accept guests for lodging, food service, horse back riding and other farm life activities and experiences.
See also: Guest Ranch, Due ranch Origin: Wm. May Link: GuestRanchers.org

Fleece

Another word for towels, wash cloths and math mats
See also: Textiles, linens, towels Origin: May, William

FVRMA - Florida Vacation Rental Managers Assoc

Trade Association of Vacation Rental Managers in the State of Florida.
See also: VRIA, VRMA Origin: FVRMA

Gite

A French holiday home available for rent on a short term basis. Usually self-catering and fully furnished. Techncially the owner must live close by to provide help, assistance, and a warm welcome to guests. Often Gîtes are old cottages or converted outbuildings and barns close to owners' residence.
See also: Vacation Rental, Holiday Villa, Holiday House, Holiday Let, Self-Catering Origin: Vacation Rental Association

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